Privacy Policy

Last updated: February 2026

Elite MSP ("we", "us", "our") is committed to protecting your privacy and handling personal information in a transparent and secure manner.

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What information we collect

We may collect personal information including, but not limited to:

  • Name
  • Business email address
  • Phone number
  • Job title
  • Company name
  • Information you voluntarily submit via forms, emails, or communications with us

We only collect information that is reasonably necessary for our business activities.

2. How we collect information

We collect personal information when you:

  • Submit a form on our website or via LinkedIn Lead Gen Forms
  • Contact us by email, phone, or other communication channels
  • Engage with our services, assessments, or marketing materials

Information may be collected directly from you or via platforms you choose to use (such as LinkedIn).

3. How we use your information

We use personal information to:

  • Provide services, assessments, or information you request
  • Communicate with you about our services
  • Respond to enquiries
  • Improve our offerings and client experience
  • Meet legal or regulatory obligations

We do not sell personal information to third parties.

4. Disclosure of information

We may disclose personal information to:

  • Our employees, contractors, or service providers where required to deliver services
  • Technology providers that support our systems (e.g. CRM, email platforms), subject to confidentiality obligations
  • Regulatory authorities where required by law

All third parties are required to handle information securely and in accordance with applicable privacy laws.

5. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Information may be stored electronically on secure systems or cloud-based platforms. Access is restricted to authorised personnel only.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

We will respond to requests within a reasonable timeframe.

7. Marketing communications

If you receive communications from us, you may opt out at any time by:

  • Using the unsubscribe link provided, or
  • Contacting us directly

We will respect your preferences.

8. Changes to this policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

9. Contact us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Elite MSP
Email: info@elitemsp.com.au
Website: www.elitemsp.com.au